At Breve Music, we’re committed to safeguarding the privacy of our customers, and we will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998 and, more recently, GDPR regulations.

Breve Music takes all reasonable measures to protect your data; our website and customer management system are stored in secure environments which benefit from full SSL end to end encryption.

Use of personal information

We collect information through enquiry, registration and order forms. We process personal information collected via brevemusic.co.uk for the purposes of:

  • providing the best possible service
  • processing any orders you may have made
  • providing you with information about products and services we offer

This information is only used by Breve Music internally, and will never be made available to outside companies.

We also collect information automatically about your visit to our website. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you. This aggregate information is used to build up marketing profiles, aid strategic development and audit usage of the site.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Like many online retailers and other websites, we use cookies to facilitate your navigation through the website.

Visiting our site with your browser settings adjusted to accept cookies tells us that you want to use our products and services and that you consent to the use of cookies and other technologies to provide them to you as described below.

What are Cookies?

Cookies are small text files that are placed on your computer, mobile device or tablet by certain web pages that you visit. We use cookies to allow you to use various features of the website, such as adding items to your basket, displaying personal recommendations and checking out. If you wish to purchase items from our website you will need to have cookies enabled.

Cookies do not harm your computer nor do any of our cookies store any credit/debit card information or password details. We don’t store personally identifiable information such as address details in the cookies we create, but we do use encrypted information gathered from them to help us to identify and resolve errors.

How we use Cookies

We use cookies to enhance your browsing experience and to enable functionality such as:

  • ‘Remembering’ who you are when you visit our site, for example preferences that you may have set, this is not personally identifiable
  • Add items to your basket and check out
  • Enhancing the customer journey through the use of Google Analytics. See Google’s privacy policy here

Adjusting Your Preferences

Most browsers are automatically set to accept cookies but if you are using Microsoft’s Internet Explorer, Google Chrome or Netscape Navigator, you can configure your browser to restrict cookies or block all cookies, should you wish.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We will not pass your information to any third parties unless you have agreed that we can. We will not add you to our electronic or postal mailing lists unless you have specifically opted to join them.

If you no longer wish to receive information about our products or services, or the products or services offered by us in association with other organisations, email through our contact page by clicking here.

 

October 2018